Ship agency is a service where a ship agent, on behalf of the shipowner or operator, carries out services related to the operation of the ship in port, including:

• Carrying out procedures for the ship’s arrival and departure from port
• Signing contracts for transport, marine insurance, cargo handling, chartering, crew hiring
• Issuing bills of lading or equivalent transport documents
• Supplying materials, fuel, and provisions for the ship
• Filing maritime protests
• Communicating with the ship owner or operator
• Services related to crew members
• Collecting and paying money related to ship operation
• Resolving disputes related to transport contracts or cargo accidents and other services related to the ship